Education Support Officer

The role:

Our Educational Support staff work as part of a multidisciplinary classroom team to provide specialised support to achieve specific educational outcomes for the young people of Hester Hornbrook Academy. ESs also assist with educational assessments and interventions to ensure that all supports are individualised and relevant for each student.

Full position description available on request.  

About Hester Hornbrook Academy:

Hester Hornbrook Academy is a Special Assistance School which provides flexible education and learning options, including Vocational Education and Training in Schools VETiS), Victorian Pathways Certificate (VPC), VCE Vocational Major (VM), VCE and an Extend program offering a variety of elective subjects. Recognising that mainstream education is not suitable for all young people, Hester programs are driven by the personal pursuits of students.

Our Healing Orientated Program of Education (HOPE) informs our practice model which ensures the integration of academic intervention and growth with wellbeing and life skills. Teachers, Youth Workers, and Education Support staff work together in a collaborative manner to support students to reach their individual goals.

Learn more about us here: https://www.hhacademy.vic.edu.au

What a day in the role looks like:  

• Collaboratively develop and maintain a face to face and virtual classroom learning environment which places high expectation on learning for wellbeing and wellbeing for learning.
• Support and model a learning environment which is safe, respectful and productive.
• Apply an understanding of HOPE to support students in a way that allows them to Engage, Equip, Empower and Extend, while demonstrating a thorough understanding of a range of interventions that promote engagement and inclusivity, build rapport, and develop prosocial behaviours and relationships.
• Assist students on an individual or group basis in specific learning areas including literacy and numeracy skills.
• Use data as evidence to inform practice and funding through the NCCD, including tracking interventions/screeners, managing data entry and utilising data to support students and prepare learning plans to improve their literacy/numeracy outcomes.
• Contribute to the planning and participation in extra-curricular activities, events, excursions and overnight camps.
• Maintain accurate records using the school's Student Management system and learning management systems, including regular wellbeing case noting and prepare/contribute to reports (including NCCD) as required.
• Participate in regular supervision, whole school and campus meetings, the performance review processes, professional learning and a culture of continuous review and improvement in line with the Hester Hornbrook Strategic Plan and Annual Implementation Plans (AIP).
• Ensure all Child Safe, risk management and Hester Hornbrook documentation requirements are adhered to.
• Have a strong understanding of the NCCD guidelines and competencies in documenting and fulling NCCD requirements.

What we are looking for:

• Proven ability to work collaboratively as part of a multidisciplinary team to provide educational support for young people.
• Experience working with young people, including those who identify as LGBTQI+ and those from diverse cultural backgrounds, in a trauma-informed setting, who have existing barriers to education.
• An understanding of trauma-informed practice and the necessary skills to engage young people with multiple and complex needs.
• Demonstrated capacity to work flexibly and manage competing demands in a secondary school setting.
• Understanding of relevant legislation, including Child Safe Standards as they are relevant to a Senior Secondary School setting.

Qualifications and registrations:

• Relevant qualifications in Education Support, Community Services or related discipline.
• Must have or be willing to obtain a Working with Children Check (WWCC).
• Valid full Victorian driver's licence.
• Applicants must be full working rights in Australia.

Application Process:

Please include the following in your application: 

• A cover letter highlighting your experience and relevance of working in a special assistance school, supporting young people to engage in learning leading to positive outcomes (no more than 2 pages).
• Resume including contact details of two current or recent references.
• Copy of Qualifications/Registrations and Working with Children Check. 

If you have any questions regarding this role, recruitment process or to request a copy of the position description, please email Fiona Zito (Executive Assistant to Executive Principal) at fzito@hhacademy.vic.edu.au 

Applications close: Friday, 30 May 2026.  

Please note: Hester reserves the right to interview and appoint suitable candidates prior to the closing date.